ClickSwitch™

Fast, Secure and Free

Switch Your Automatic Payments and Direct Deposits with ease!

Now you can easily move recurring payments and direct deposits to a new account – all with the click of a mouse. With ClickSWITCHTM you can change financial institutions or move old accounts without the hassle of filling out multiple forms or wasting time contacting payees for automated payments. Simply log into the ClickSWITCH™ portal, from there you can switch your existing direct deposits and automatic payments to Bradford National Bank. Account information is transferred instantly. It is fully automated and convenient, paving the way for a smooth and speedy transition to your new account.

Switch your banking in 4 easy steps

or stop by any Bradford National Bank location, and we will be happy to go through the process with you.

Step 1

Go to
bradfordbank.clickswitch.com 
to access ClickSWITCH.

Step 2

Enter the SwitchTRACK code provided, and set-up your personal password to log in.*

Step 3

Select how you would like to start the process.**

Step 4

Click the “Create a Deposit” link and begin adding your direct deposit information.

*Don’t have a SwitchTRACK code? Visit any BNB location or call us 618-664-2200

**You can use Switch Assist to see all of your direct deposits and automatic payments in one place or you can gather your direct deposit and automatic payment information and use Switch Myself.

Useful

Tools

Switch Status

Track and see confirmation when your account has been switched to Bradford National Bank.

Switch Summary

View the process and details of your requested switches.

Frequently asked Questions

How does ClickSWITCH work?

ClickSWITCH removes the hassle of contacting all of your billers and depositors to inform them of your new Bradford National Bank account information. You input your payment and direct deposit information to our secure ClickSWITCH system, submit the switch and we’ll do the rest. You can monitor the progress and switch status in the “Status” column on your Dashboard.

Who do I contact if I need help setting up my switches or if I have questions?

Please call Bradford National Bank at 618-664-2200.

How do I know if my payment or deposit has been switched?

The easiest way to check the status of a switch is to look at the “Status” column of your ClickSWITCH account. Switches that have been completed and confirmed by your biller or depositor will display a “Completed” status. Switches that are still in process will display a “Mailed” status. For switches that have a mailed status for 15 days or more, we recommend contacting the company to confirm the switch is completed or check your account.

How long will it take for my switch to be complete?

Once a company receives the form, automatic payment and direct deposit switches typically take 5-15 business days. Since the timeframe depends on the company receiving the switch request, it’s always a good idea to review your switch status page for the most current information regarding each switch and to continue monitoring your accounts. Timing for each switch can vary depending on the type of payment or deposit, the biller or depositor and the method needed to switch the payment or deposit.

Is ClickSWITCH secure?

Yes. ClickSWITCH uses the latest in online encryption protection to gather and store your switch information. Additionally, our facilities adhere to the highest industry standards to protect your personal information.

How do I log in and get started?

Getting started with ClickSWITCH is easy! You will need the SwitchTRACK code provided to you when you opened your new account.

What do I need to start my switch?

You will need to gather all of your automatic payment and direct deposit information to get your switches started. A previous statement is a great source of information for the automatic payments and direct deposits tied to an account.

Where do I get a SwitchTRACK code?

A Bradford National Bank new accounts representative will provide you with a SwitchTRACK code form. Bradford National Bank new accounts staff may also enroll you over the phone and you may access the ClickSWITCH portal.

What if I forget to include an automatic payment or direct deposit when submitting my switches?

You can easily submit additional switches any time! Simply log in to your ClickSWITCH account and click the correct tab in your Dashboard.

Once a switch has been submitted, when does a company receive the information?

Switches are processed and sent out within 24 hours of the switch being submitted.

How long will it take for me to submit a switch request?

Submitting a switch typically takes less than 90 seconds.

My SwitchTRACK code isn’t working; what should I do?

For help call 618-664-2200.

I’m having technical difficulties. Who should I contact?

For help call 618-664-2200

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To sign-up for Bradford Touch Mobile Banking

  1. Log in to your online banking account.
  2. You will be prompted to sign-up for Bradford Touch Mobile Banking. Select “accept,” “decline,” or “Ask Me Later.”
  3. View and accept the Terms and Conditions. Click continue.
  4. Select whether you would like to have the Mobile Browser, Text Messaging, Alerts, the App or all of them.
  5. If you would like the App, enter your mobile phone number and click Send. A text message will be sent to your phone with the link to activate your Bradford Touch Mobile Banking.
  6. Select the accounts you want access to and your time zone. Click Continue.
  7. Enter your phone number and click continue. You will receive a text message.
  8. Enter activation code that is texted to your phone. (This happens quickly, so make sure you are able to receive texts).
  9. Then, click Go to Mobile Banking Main Menu, or “Exit Mobile Banking”

To Download the Bradford Touch Mobile Banking App

  1. Go to the App Store and type in Bradford National Bank
  2. Click to download the App.
  3. Once downloaded, click on the BNB app.
  4. Type in the App Code: GoMobile1449 to activate.
  5. Type in your username
  6. Answer your security question
  7. Enter your password
  8. You are ready to bank from your phone.

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